Firmware that is out of date can also cause this problem. Samsung is one of the most popular TV brands in the world today, but issues arise even in the best of products, sometimes due to manufacturing errors or the use of the wrong TV accessories. From here, you can adjust the picture size, position, and aspect ratio. While using the right cable and content combination should solve the issue, the issue may persist in certain cases. Depending on the model year, the layout of the on-screen menu may vary, so if you're not sure how to access the reset options, consult the user guide for your specific Samsung TV. Zoom and position is grey and also says not available. The best Samsung Settings. For example, you can’t change the screen resolution or aspect ratio for the apps on your Smart TV. I connect my laptop to the TV using HDMI. Hold down the Back or Return button until your television returns to the … The picture size of a TV is dependent on two things. I have tried 'wide screen', fit screen… CAB or SAT REMOTE CONTROL: Use the CABLE or SATELLITE remote control and select MENU. So to access the “picture size” menu, you need to ensure that the cable being used supports the feature, based on the content being displayed. A worn out jumper on the power supply causes screen flickering. The issue of having the “picture size” menu greyed out is popular. In case you are using an external source, you might get the options to change the aspect ratio, zoom, and positioning by changing the picture size settings on the external device itself. Why is Picture Size Settings not Available? If this does not work, press MENU and go to PICTURE SETTINGS or ASPECT RATIO in the TV MENU and set the screen size accordingly to “unzoom” the screen. FAQ for Samsung Television. Fit to screen is grey and reads off. To update your Samsung TV software via a USB flash drive manually, you can refer to our tutorial. Then go to Adjust desktop size and position/size and resize shouldn't be grayed out. This TV came to us used from a family member. Like all TVs, the Samsung Smart TV allows you to change the size of the images on your screen. Put the TV in standby mode. Nothing seems to work, … I had a look on one of our TV's in the office that's in demo mode, and the Picture Size Settings were greyed out. Hi. In order for you to get the best picture quality of your 2019 Samsung TV, we put together the most important settings in a PDF. Under Tools or Setting (I'll look again) that option of Stretch To Fit is greyed out. If you’re using an HDMI Cable instead, it’ll only support access to the “picture size” menu if  the content being displayed is either 720p or 1080i or 1080p. Other Samsung selections that are present are wide fit, Screen Fit, and Smart View 1, but these choices are not available (greyed out). I suspect it could be due to a firmware update. We receive the TV signal through cable. My TV model # is UN65MU8000FXZA. For some reason it's not picking up that the antenna is connected. Push select and says not available. Forcing fullscreen on content with 4:3 content by applying a 16:9 aspect ratio will result in warped and stretched content. The “picture size” menu usually gives you the ability to select the “wide fit” and “screen fit” display options. Just bought TV yesterday and very frustrated. If this happens, you should try checking the cable again. How to Fix Norton Antivirus Error During Scan? I've tried disconnecting and reconnecting the antenna. This site uses Akismet to reduce spam. Nobody likes the black bars on the top and bottom parts of the screen. But recently I have noticed that its grayed out. If a large flat screen TV is not attached to a wall, it has a higher chance of falling over and cracking the screen. The availability of the picture size actually depends on what source are you using to view digital content. Color on LCD fades to white after 10 seconds - Samsung hdtv ln37a550p3f Print on screen runs off edge. Points to Note. Serial number: D9MN3CHA00037L. However, several Windows users reported that they can’t change the screen resolution because the options are grayed out. To enjoy a crisp and vibrant picture quality, we must customize it to get the best viewing experience. You can use this method for any model of Samsung TV, however it should be a last resort. They can no longer click on the options, so they are unable to change screen resolution on Windows 10. The zoom feature is greyed out. If you want to reset the position you adjusted, select Reset in the Zoom/ Position or Position screen. Change the res to 720p, 1280x720. Aspect ratio of 16:9 is the default and can only change to 4:3, zoom 1 or Zoom 2--none work properly. Since they are not controlled by your TV, we can’t adjust the picture size via the settings. I'm trying to hook up a digital TV antenna and the Broadcasting setting is greyed out on my TV. Things because even more irritating when I launched Prime Video and checked the settings. The fit to screen is not working. Software version: T-KTSU2HKUC-1410.1 Same as other problem. Eve, check the attached link it was an earlier post here at ifixit, may help in diagnosing the TV's issue. I love the picture quality of my Samsung Smart TV (Q60 Series). The best image settings for your Samsung TV. If you’re wondering why the picture size settings are disabled or greyed out on your Samsung TV, here’s the answer. I wanted to change the App Icon Grid size. Select “Screen Fit” to change picture size on Samsung TV to fit screen. 4:3: Display the picture in SD (Standard Definition) aspect ratio. @karmablueswrote:. "The 16:9 setting should display all content in the 16:9 ratio which will stretch your 4:3 SD content, which might look awful, but regardless it'll fill the screen". Upgrade your Samsung TV's software: Press the Menu button on your remote control. I have a Samsung Series 6 610. The problem of having the “picture size” menu greyed out on a Samsung TV is quite common. Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. According to the reports, the Windows 10 screen resolution is grayed out after the users installed an update. Digi Helpdesk provides fast technical support when you need it most. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. Turn your TV on. Custom: You can customize the aspect ratio of the content manually. How to Fix the Mcafee Antivirus 76567 Error. How to fix your greyed out Samsung TV When the “picture size” menu is greyed out on your TV it implies that the cable being used with the content being displayed does not allow for the option you desire. The “picture size” menu usually gives you the ability to select the “wide fit” and “screen fit” display options. We can only hope that Samsung lets users fiddle with the picture size settings via some software updates in the future. Zooming the screen might help get rid of those bars but even this option will be available only if a TV app supports it. Brand new Samsung Note 10+ In the picture size settings in the user manual it states "Adjust the picture size options on your external device or set the TV to full screen," which seems to … If you have too many apps installed on your Samsung Smart TV, you must delete some apps to add new ones. How to easily fix a greyed-out picture size menu on your Samsung TV, The links on the website are in affiliation with Amazon Associates worldwide and we earn a commission for qualifying purchases, Watch popular streaming services on your Samsung TV, Fire TV Stick with Alexa Voice Remote – Video Streaming, picture size menu greyed out panasonic tv, Fire TV Stick 4K Ultra HD with Alexa Voice Remote, Fire TV Cube, Hands free with Alexa, 4K Ultra HD streaming. From the Home screen, swipe up and then tap Settings > Backup & reset. It’s one that can be resolved when you understand that the issue is with the cable in use as well as the content being displayed. Hopefully this works some magic and the “picture size” menu should display properly. Antenna and the Broadcasting setting is grated out in the future size position. Made 1366x768 at 60hz, it ’ s displaying from and the “ picture size settings were not.... 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