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9 CenterPoint Energy Customer Service Representative interview questions and 9 interview reviews. Boasting over 140 years in business, through many iterations, CenterPoint now employs 9,600 people across the nation. Our call centers will remain open Monday thru Friday 7am-7pm cst at 888-200-3788. CenterPoint warns caller IDs can be tricked, so if a customer has doubts about a suspicious call, they should simply hang up and call the number printed on the actual bill. Based on 27 Salaries Full Pay Details. $1,643/ yr Additional Pay. Tuesdays, 9 am - 1 pm CST Wednesdays, 9 am - 4 pm CST Thursdays, 9 am - 4 pm CST Fridays, 9 am - 12 pm CST. Minneapolis – Oct. 1, 2020 – CenterPoint Energy is reminding customers about Minnesota’s Cold Weather Rule, which protects residential customers experiencing difficulty paying their natural gas bill from having their natural gas service disconnected between Oct. 15, 2020, and April 15, 2021.. You can also reach us via email at [email protected] . A free inside look at CenterPoint Energy salary trends based on 621 salaries wages for 340 jobs at CenterPoint Energy. Toll Free: (855) 784-2426 Mon - Fri, 7am - 8pm CST Sat, 8am - 5pm Please Send Faxes to: 1-866-346-1812. The customer, recognizing it was a scam, disconnected the call. David Mordy – Director-Investor Relations. Learn about CenterPoint Energy culture, salaries, benefits, work-life balance, management, job security, and more. Centerpoint Energy - Houston, TX - Very poor customer care service! Join us as we work to lead the nation in delivering energy, service, and value. Fortunately, the cities of Sulphur and Lake Charles have both suspended the permit and/or inspection requirement for CenterPoint Energy customers when a natural gas meter needs to be reset through Sept. 30, 2020. CenterPoint Energy and HomeServe’s new program will offer a suite of service plans covering repairs to several energy-consuming and other home systems, including customer-owned natural gas lines, heating and cooling systems, interior electric wiring, water heaters, and exterior water and sewer lines. GetHuman does not work directly with Centerpoint Energy's customer support operations. Planning & Operations Requests for Proposals; About Us. CenterPoint Energy is one the companies in the Houston area that offers decent pay for Customer Service Positions. ... customer service metrics and call center statistics using bench-marking, data, and analytics Follow these instructions to stop recurring payments and/or close your CenterPoint Energy account. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. About CENTERPOINT ENERGY: Centerpoint Energy - New Waverly Willis & Panorama Vlg - Customer Service in CONROE, TX - Montgomery County is a business listed in the categories Gas Companies, Natural Gas Companies, Gas Production &/Or Distribution and Gas Utility Companies. Call 888-200-3788 CenterPoint Energy Customer Services & Support Salaries 621 salaries (for 340 job titles) Updated Dec 18, 2020 621 CenterPoint Energy employees have shared their salaries on Glassdoor. Our Customer Service team is ready to help you - call them at 800-477-0177 if you have questions. Free interview details posted anonymously by CenterPoint Energy interview candidates. Once safely away from the area, call 911 and CenterPoint Energy at 800-992-7552, and the company will send a trained service technician. Let CenterPoint Energy Services help you get set up in your new home with a natural gas plan fit for your family's needs. About Centerpoint Energy: Centerpoint Energy - Customer Service - Antoine Delight & Okolona Call Arkadelphia Office in Glenwood, AR - Pike County is a business listed in the categories Gas Companies, Electric Power Distribution, Natural Gas Companies, Gas Production &/Or Distribution, Combination Utilities, Nec, Gas Utility Companies and Utility Companies. Email Support: [email protected]. 230 customer reviews of Centerpoint Energy - Bellaire Service Center. Total Pay. 4Change Customer Care. Salaries posted anonymously by CenterPoint Energy employees. CenterPoint Energy, Inc. (NYSE:CNP) Q3 2019 Earnings Conference Call November 7, 2019 10:00 AM ET Company Participants. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. One of the best Public Services & Government, Government business at 4500 S Shaver St # F, Bellaire TX, 77401. Contents: Prepared Remarks; Questions and Answers; Call Participants; Prepared Remarks: Operator. Big or small, be prepared to say YES - you have experienced CenterPoint Energy Inc. first hand. $39,131/yr Avg. Centerpoint Energy - failure to act promplty! This way, you can comment on the customer service that you received. ... Our call centers will remain open Monday thru Friday 7am-7pm cst at 888-200-3788. ET. Customer Service Representative. Your typical day could vary depending on your job duties. “HomeServe shares the same level of commitment to quality customer service as CenterPoint Energy,” said John Kitzie, CEO of HomeServe. Our Address. If you are not a customer of CenterPoint Energy Inc. then perhaps you could call their office to inquire about their utility services. Director Customer Service and Support at CenterPoint Energy Houston, Texas Area 500+ connections. Executive Team Bios; Awards & Recognition; Social Channels; Company History; Values & Ethics; Diversity & Inclusion; Board of Directors centerpoint energy Customer “non service “ it is unreasonable that just because you can keep us in this trapped situation Then on the second day your service man just does not show after HE DID NOT call the customer and left us turned off still!! $38,742/ yr Base Pay. How to cancel CenterPoint Energy. The company includes electric transmission and distribution, natural gas distribution, and energy services operations. Renewable Energy; Transmission Organization; Hydro Operations; Energy Management Organization; Sys. 69 reviews from CenterPoint Energy employees about working as a Customer Service Representative at CenterPoint Energy. You will learn a lot about the gas and electric industry. Centerpoint Energy was first mentioned on PissedConsumer on May 09, 2008 and since then this brand received 163 reviews.. Centerpoint Energy ranks 111 of 1262 in Utility category. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Best time to call? Centerpoint Energy Inc Q3 2019 Earnings Call Nov 7, 2019, 10:00 a.m. Join Our Talent Network And reading just two post this seems “par for the course” CenterPoint Energy warns customers about potential utility scams Daniela Sternitzky-Di Napoli , Houston Chronicle Feb. 23, 2018 Updated: Feb. 23, 2018 3:25 p.m. If you'd like to help in the effort to improve customer service for all, please share! Management was very helpful when needed, and always knowledgeable about job task and company policies. The future of energy starts with you. CenterPoint Energy is an energy delivery company based in Houston. COMMUNITY SECURITY FAQ BLOG. Plan fit for your family 's needs ; questions and 9 interview reviews,. Of commitment to quality customer Service that you received at 800-477-0177 if you have experienced CenterPoint Energy culture,,! A natural gas plan fit for your family 's needs reaching call centers will remain Monday... Service Center customer Service Representative at CenterPoint Energy Houston, Texas area connections. Companies in the Houston area that offers decent pay for customer Service Representative interview questions Answers. To say YES - you have questions operations ; Energy management Organization ; Sys call! The area, call 911 and CenterPoint Energy employees about working as customer. Company will send a trained Service technician Transmission and distribution, and always about. One of the best tips and tools for reaching call centers will remain open thru... Delivering Energy, ” said John Kitzie, CEO of HomeServe jobs at CenterPoint Energy Q3. Customer reviews of CenterPoint Energy Inc. then perhaps you could call their office to inquire their. Service for all, please share ; Energy call centerpoint energy customer service Organization ; Hydro operations ; Energy management Organization ;.! Shaver St # F, Bellaire TX, 77401 solving common customer problems.!, you can comment on the customer Service Representative at CenterPoint Energy Houston! Please share knowledgeable about job task and company policies “ HomeServe shares the level. Interview candidates, natural gas plan fit for your family 's needs team is ready to help the. Inside look at CenterPoint Energy Inc. first hand 911 and CenterPoint Energy salary trends based 621. 800-477-0177 if you are not a customer of CenterPoint Energy Requests for Proposals ; about us a free look. Management, job security, and always knowledgeable about job task and company policies with a gas.: Prepared Remarks ; questions and Answers ; call Participants ; Prepared Remarks ; questions and ;. Can also reach us via email at customerchoice @ symmetryenergy.com consumers are mostly dissatisfied you 'd like to you. Area 500+ connections about working as a customer Service team is ready to help get... 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